Welcome to The Chapel Pharmacy. By using our website and services, you agree to comply with the following terms and conditions:

1. Information We Collect

We collect personal information when you:

• Visit our website
• Register for an account
• Subscribe to our newsletter
• Make a purchase or place an order
• Use our pharmacy services
• Submit a query or request information via email or phone
• Provide feedback or participate in surveys

The types of personal information we may collect include:

• Name
• Contact details (email, phone, postal address)
• Health information (prescriptions, medical history)
• Payment information (credit card details)
• Other information you choose to provide

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and manage your orders and prescriptions
• To provide pharmacy and healthcare services
• To communicate with you regarding your orders and health advice
• To send marketing communications (with your consent)
• To improve our services and customer experience
• To comply with legal requirements

3. Disclosure of Personal Information

We do not sell or rent your personal information. We may share your information with:

• Healthcare professionals to provide services
• Third-party service providers (e.g., payment processors)
• Regulatory bodies when required by law

4. Security of Your Information

We take steps to protect your personal information from unauthorized access and misuse. However, we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access your personal information
• Correct or update your information
• Request deletion of your information (subject to legal obligations)
• Withdraw consent for marketing purposes

6. Cookies and Website Data

Our website may use cookies to enhance your experience. You can adjust your browser settings to reject cookies, but this may affect functionality.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.

8. Changes to This Policy

We may update this policy occasionally. Any changes will be posted on this page.

9. Contact Us

If you have questions about this policy, please contact us at:

The Chapel Pharmacy
123 Chapel Street, Balaclava, VIC 3183
(03) 9088 1704
info@thechapelpharmacy.com.au

By using our website and services, you agree to the terms outlined in this document.